No Cost Services

Lalor Neighbourhood House provides a range of free services to support individuals and families in our community. Our no-cost programs are designed to help people access essential services, build confidence, and stay connected.

We offer practical support with everyday tasks such as using computers and the internet, completing important forms, and accessing government programs like energy bill rebates. We also provide free English classes for refugees and asylum seekers, as well as referrals to trusted community organisations for additional support.

Our team works closely with local partners to ensure community members can access the help they need in a welcoming, respectful, and supportive environment.

Power Saving Bonus

Help Accessing the Power Saving Bonus

Are You Ready to save on Your Energy Bills? We can Help!

Come into the office at Lalor Neighbourhood House and we can help you apply.
47A French St, Lalor, 3075.

Phone us to make an appointment first on (03) 9465 6409.

It’s a double win – you receive a financial bonus, and the neighbourhood house receives a financial bonus for helping you too!

What is the Power Saving Bonus?

The Power Saving Bonus scheme is a simple and effective way to put money back in your pocket.

To qualify for the fifth round of the Power Saving Bonus program, Victorian households must:

  • Be the account holder of a recent residential electricity bill.
  • Hold one of the following concession cards:
    • Health Care Card
    • Pensioner Concession Card
    • Veterans Affairs Pensioner Concession Card
    • Veterans’ Affairs Gold Card

As part of the application process, you will need to provide a secondary form of identification for verification purposes. Acceptable IDs include a driver’s license, Medicare card, Immi Card, or Australian Visa. Any information provided will be shared with the Australian Government for identity verification but will not be kept by DEECA. The $100 Power Saving Bonus (PSB5) is limited to one payment per eligible household.

For more details on eligibility and the program, visit the Victorian Energy Compare website at compare.energy.vic.gov.au.

People working on computers

Help with Computers

Stuck with something digital? Trouble booking a ticket, paying a bill online, or writing an email? We’re here to help.

Book an appointment by phoning (03) 9465 6409.

Person filling form on iPad

Help with forms

Thursdays I 11:00AM-1.00pm

Help with filling forms — Centrelink, Immigration & more.

Get help completing those pesky online or paper forms!